How to resolve 'Activation Unsuccessful' error

If Alibre Design reports 'Activation Unsuccessful' - this may be caused by remnant activation information being present on the computer.  


This can often be resolved by deleting the following folder (where <Windows userid> represents the name of your user account on the computer).

C:\Users\<Windows userid>\AppData\Local\Alibre Design


NOTE: the AppData folder is hidden by default in Windows, you may have to turn on Hidden Items on the View tab of File Explorer.


After deleting the folder contents, re-boot the computer then launch Alibre Design - you should be prompted for registration information (note you will need your activation code).


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