Windows 10 October Update [1809] causing Red X in Ribbon

Alibre has learned that the Windows 10 October 2018 Update [1809] will cause errors with Alibre Design. We recommend not installing this Windows update until this issue has been resolved.


How this Windows update affects Alibre Design:

Alibre received reports that a few customers who installed this update saw two primary issues:

  • The ribbon interface in some workspaces is blanked out and unusable
  • Actions that involve the File Explorer, such as Save or Open, can cause an error


For users that have already installed this update:


Microsoft has notified us that they have a fix for this issue and have a patch available. Please go to the following link to download the patch:


https://www.catalog.update.microsoft.com/Search.aspx?q=KB4481031


Regards,


Christina


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